Engineering Update: New Serial Tag Format

At Arbortech, we are committed to providing the best experience for our customers and continually improving our products. To enhance your ownership experience, we are thrilled to announce the update of our serial tag format for Arbortech Chip Bodies and L-Boxes. The driving force behind this change was to provide our valued customers with a seamless and convenient solution for accessing warranty and parts information.

Why The Change?

Losing paper copies of warranties or struggling to locate the right information on a website can be a hassle and a source of stress. We wanted to save everyone valuable time and reduce any unnecessary frustration. The idea for this enhancement actually came from one of our dedicated employees who recognized the need for a more efficient system.

The upgraded serial tags are crafted from durable metal, ensuring they are just as robust as our truck bodies. This means that in addition to the enhanced convenience, you can trust these tags to withstand the rigors of daily operations and maintain their legibility for years to come. The serial tag location for Arbortech Chip Bodies will remain consistent, found on the front curbside face of the Chip Body. For standalone L-boxes or Underbody Boxes, you can locate your serial tag on the inside of the front panel of the curbside box.

What Does the Change Mean for Me?

With the addition of a QR code on the tag, accessing warranty information for your chip body is now just a scan away! Easily find what you need when ordering replacement parts or filing a rare warranty request. But that’s not all; we have even more exciting plans for the future! Soon, we’ll be adding a portal directly to the parts department, accessible with a simple scan of the code.

Our commitment to providing exceptional service and support is unwavering, and these upgraded serial tags are a testament to that dedication. Together, we’re building a more efficient and stress-free future for our valued customers. Stay tuned for more updates and thank you for being a part of the Arbortech family!