Arbortech Chipper Truck Bodies FAQs

General Information

What is Arbortech?

• Arbortech is a leading manufacturer of premium forestry truck bodies, purpose-built for professional arborists and tree care businesses. Our durable chip bodies and tool storage solutions are engineered to stand up to demanding field conditions while helping crews work safely and efficiently.
• Arbortech is part of the Stahl Truck Equipment Company, a longtime trusted name in work truck manufacturing, and is backed by the strength and resources of Marmon Holdings, a Berkshire Hathaway company. Together, we bring unmatched quality, innovation, and reliability to the forestry industry.

Where are your chip bodies and products manufactured?

• Wooster, Ohio

Do you sell directly to individuals or only to companies?

• We work with a wide range of customers — from independent owner-operators and small tree care businesses to growing regional companies and established fleets. Whether you run one truck or manage many, we’re here to build a solution that fits your operation.

Product Information

What types of chip bodies do you offer?

• Arbortech offers four primary chip body styles to meet a variety of jobsite needs:
• Fixed Roof – A durable, full-coverage design for maximum chip capacity.
• Removable Roof – Provides added flexibility for transporting larger debris or equipment.
• Urban Aerial – Designed for compact maneuverability with integrated aerial lift compatibility.
• Skybox® – Our patented, premium chip body that delivers industry-leading versatility and performance.

Can I customize my truck bed or chip body?

• Yes! Customization is a key part of what we do. Arbortech bodies offer a wide range of standard options, and we can also tailor build to meet the unique needs of your business. From tool storage and lighting to ladder racks, cabinet layouts, or custom specifications for large fleets, we’re ready to help you get exactly what your crew needs to work efficiently.

What materials are used in your products?

• All Arbortech chip bodies are built using galvanneal steel — a high-strength, corrosion-resistant material ideal for tough forestry conditions. It provides the durability of steel with enhanced protection against rust, helping your truck body stand up to years of hard use in the field.

How long does a chip body typically last?

• With proper care and maintenance, an Arbortech chip body can last many years — even decades. Our bodies are built to stand up to tough jobs and long days in the field.

Which Truck Bodies Match Which Truck Chassis?

• There is no “matching” of chassis to body per se. Any body can go on any chassis; it’s a matter of how the body is built on the bottom to be able to attach to that chassis appropriately. When a quote is made for order, both we and the customer know what chassis it will be going on so the appropriate build will be made for that. We have built and upfitted bodies on Fords, Chevys, Isuzus, Macks, Freightliners, and Rams.
• Check out our blog for more information.

What Color Options Are Available?

• We can match paint to the color of the chassis if a customer requests it.
• Check out our blog for more information.

Ordering & Customization

How do I place an order?

• You can start your order by filling out the form on our website or giving us a call. Either way, we’ll connect with you to understand your specific needs and provide a custom quote. From there, you can decide if you’d like to move forward with the build. Our goal is to make the process straightforward and personalized from start to finish.

Can I get a quote for a custom configuration?

• Absolutely. You can request a quote by submitting the form on our website or by calling us directly — especially if your build has detailed or unique requirements. We’ll review your needs and provide a tailored quote based on your exact specifications.

What information do I need to provide when ordering?

• Each order is unique, so we take the time to understand exactly what you need. When you’re ready, give us a call — we’ll guide you through the process step by step. We’ll ask about your chassis, desired body style, any options or custom features, and how you plan to use the truck to make sure the build fits your operation.

Where Can I Find Prices and Delivery Information?

• Because every build is customized, we don’t post standard pricing. Quotes are free and tailored to your specific needs — including whether you already have a chassis, what body style you’re looking for, and any optional equipment.
• Delivery timelines vary depending on build complexity and current production schedules, but we keep you informed throughout the process. Some customers choose to pick up their truck themselves, while others arrange transport through a third-party driver. Either way, we’ll coordinate with you to ensure everything goes smoothly.
• Check out our blog for more information.

Are There Trucks With Body Ready For Purchase?

• Occasionally, we have completed units available. The best way to find out is to contact us — we’ll let you know what’s currently in stock or nearing completion.
• Check out our blog for more information.

Warranty & Maintenance

What kind of warranty do you offer?

• Please view our warranty here.

What should I do if I need repairs or replacement parts?

• You can call us or go to the Stahl Amazon store for some basic parts (extra keys, hinges, etc.). You can also fill out the form at https://arbortechchipbodies.com/parts/.

Where Can I Order Replacement Parts?

• The Stahl Amazon store has some basic parts, but you can also order directly from us by calling or filling out a form on Arbortech’s website.
• Check out our blog for more information.

Financing & Payment

Do you offer financing or leasing options?

• Arbortech does not offer in-house financing, but we work closely with partners who can help you explore financing or leasing options that meet your needs.

What payment methods do you accept?

• We accept credit cards, checks, and wire transfers. Our team will work with you to make the payment process as easy and straightforward as possible.

Is a deposit required for custom orders?

• Yes, a deposit is required for all custom orders, and full payment is typically required upfront for new customers. Our team will provide all the details when you place your order.

Dealer & Partnership Information

How can I become an authorized Arbortech dealer?

• If you’re interested in becoming an authorized Arbortech dealer, contact us directly. We’d be happy to talk with you about partnership opportunities.

Do you offer volume or fleet discounts?

• Yes — contact our sales team to discuss volume pricing or fleet solutions tailored to your business.

Support & Contact

Who can I talk to for technical support?

• Our customer service team is available during regular business hours at 800-255-5715.

What are your customer service hours?

• We are open Monday through Friday 8 a.m. to 5 p.m. We are closed on some holidays. Our social media and our Google listing will often be updated to let people know when we will be closed.

How can I request a brochure or spec sheet?

• All spec sheets and brochures are available for immediate download on our website